Senior Scrum Master at Thehartford

Ideal for an experienced Scrum Master who excels at coaching teams and driving continuous improvement in a large-scale enterprise environment. You should have a

Work type: hybrid

Location: Hartford, CT | Charlotte NC-South Tryon St.

Salary: $108,800 – $163,200/yr

Type: Full-time

Summary

Ideal for an experienced Scrum Master who excels at coaching teams and driving continuous improvement in a large-scale enterprise environment. You should have a proven track record of managing multiple agile teams and navigating the complexities of the software development lifecycle. **Key highlights** The Hartford is hiring for a hybrid role located in Hartford, CT or Charlotte, NC, offering an annual salary between $108,800 and $163,200. You will work on-site three days a week and focus on integrating AI-assisted development tools into existing agile workflows. **You might be a good fit if you...** - Possess deep expertise in Scrum, Kanban, and Extreme Programming methodologies. - Have practical experience with AI development tools like GitHub Copilot and Microsoft Copilot. - Demonstrate strong risk management skills regarding AI model explainability and bias. - Can successfully lead cross-functional collaboration and drive cultural transformation within IT teams.

Job Description

Sr Scrum Master - BA07BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Middle and Large Commercial IT is seeking a dedicated Sr. Scrum Master to be a servant leader and coach for our Middle and Large IT Agile Scrum Teams. This role focuses on execution while applying robust Agile practices, including adherence to metrics, leadership skills to drive key roadmap initiatives, and risk management. The Scrum Master will also play a crucial role in driving program-level continuous improvement. In addition to facilitating team-level events, the Scrum Master is responsible for keeping both team members and business and technology leaders informed of progress against objectives.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). 

Responsibilities:

• Facilitate and support two Scrum Teams by fostering Agile values and practices, while bringing hands-on experience with AI-assisted development tools.


• Ensure team adherence to Agile principles and provide coaching on executing the Scrum framework. 


• Organize and facilitate ceremonies, identify improvement opportunities, and track team progress. 


• Remove impediments to progress and protect the team from outside influences. 


• Partner with the Product Owner to prioritize backlog items based on business value. 


• Facilitate daily stand-up meetings, demos, and decision-making processes. 

• Proven ability to manage 2 - 3 Scrum Teams and run all scrum and PI planning events for the teams


• Expertise in Agile Methodologies: Deep understanding of Agile frameworks including Scrum, Kanban, and Extreme Programming (XP), with practical experience in implementing Agile at scale.


• AI Risk Management: Capable of identifying and mitigating risks in AI-generated outputs, including algorithmic bias, data drift, and model explainability.


• Generative AI Tool Proficiency: Hands-on experience with AI-assisted development tools such as GitHub Copilot, and integration of generative AI into software engineering workflows.


• Continuous AI Learning: Commitment to staying current with advancements in generative AI, including LLM capabilities, prompt engineering, and emerging best practices.


• Software Development Lifecycle (SDLC) Proficiency: Strong grasp of iterative and incremental development models, with hands-on experience in Agile-aligned SDLC practices.


• Advanced Agile Practices: Proficient in Agile techniques such as writing and refining User Stories, implementing Continuous Integration/Continuous Deployment (CI/CD), and applying Test-Driven Development (TDD) principles.


• Resource Planning and Capacity Management: Skilled in forecasting team capacity, aligning resource supply with project demand, and optimizing workforce allocation using Agile planning tools.


• Stakeholder Communication and Agile Coaching: Demonstrated ability to facilitate cross-functional collaboration, provide Agile coaching, and drive cultural transformation through consultative engagement.


• Data-Driven Decision Making: Strong analytical and quantitative skills for interpreting metrics, KPIs, and performance data to inform strategic decisions.


• Cross-Functional Collaboration: Proven ability to build and sustain partnerships across business units, technical teams, and leadership layers.


• Strategic and Business Acumen: Ability to align Agile delivery with business goals, ensuring value-driven outcomes and continuous improvement.

• AI-Augmented Analytics: Proficient in leveraging AI-powered tools like Microsoft Copilot in Power BI for enhanced data visualization, trend analysis, and business intelligence.


• Ethical AI Implementation: Knowledgeable in ethical AI principles, including fairness, accountability, transparency, and compliance with regulatory standards.


• AI-Driven Productivity Optimization: Experience applying AI solutions to improve team efficiency, automate routine tasks, and enhance Agile delivery pipelines.


• AI in Agile Contexts: Practical application of AI technologies to support Agile ceremonies, backlog prioritization, and sprint planning.


• Governance and Compliance: Familiar with industry standards and frameworks for responsible AI usage, including model governance and auditability

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$108,800 - $163,200

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