Senior Scrum Master at Global Payments

This role is designed for a seasoned Agile professional with at least 6 to 7 years of dedicated experience as a Scrum Master. The ideal candidate is a "servant leader" who excels at managing cross-functional teams within a fast-paced IT environment. You should have a deep understanding of the SDLC and a proven track record of facilitating high-level ceremonies for multiple product owners simultaneously. As a Senior Scrum Master, you will act as a critical intermediary, shielding your team from external distractions while driving continuous improvement. This is a fully qualified, career-oriented "journey-level" position where you are expected to operate with high autonomy. While the role is based on-site in Pune, it offers the stability of a global payments leader and the opportunity to work on complex, high-impact financial technology projects. **You might be a good fit if you...** * Have 7–10 years of professional experience, with at least 6 years specifically in the Scrum Master role. * Hold industry-standard certifications such as CSM, PSM, or SAFe. * Are an expert at using Agile tools for capacity planning, resource allocation, and progress reporting via metrics. * Excel at conflict resolution and can navigate delicate negotiations between technical teams and business stakeholders.