Senior Service Delivery Manager at Experian

This Senior Service Delivery Manager role is for someone with over six years of client-facing experience in a global or regional function, especially skilled in IT Service Management processes like ITIL, to ensure quality and meet client service goals. **What makes it worth a look...** This position offers strong personal development opportunities with career pathways and unlimited access to online learning. The company also provides a solid benefits package including life insurance, food vouchers, additional health insurance, and flexible working hours. **You might be a good fit if you...** * have 6+ years in a client-facing service delivery role. * understand and apply ITIL processes within Service Delivery Management. * excel at building relationships with clients and internal stakeholders. * can handle conflict, negotiate, and lead resolutions effectively.