Senior Software Engineer - AI Copilot at Zendesk

You're a Senior Software Engineer with at least 5 years of experience building and operating large-scale internet-facing applications, comfortable working with machine learning teams. **What makes it worth a look...** This is a full-time, fully remote role based in Portugal with Zendesk, a company focused on customer experience software and a multi-million ARR AI Copilot product. **You might be a good fit if you...** * Are fluent in Ruby with working proficiency in Python. * Have solid experience with distributed systems, RESTful APIs, and AWS. * Are experienced with containerized deployments (Docker, Kubernetes) and CI/CD. * Prefer roles involving LLM integration and event-driven architectures.