You're a seasoned Senior Software Engineer II with at least 8 years of experience, a deep understanding of machine learning concepts, and a proven track record
Work type: hybrid
Location: San Mateo, CA
Salary: $185,280/yr
Type: Full-time
You're a seasoned Senior Software Engineer II with at least 8 years of experience, a deep understanding of machine learning concepts, and a proven track record in building ML infrastructure on AWS. A Bachelor's degree in a quantitative field is required. **What makes it worth a look...** SurveyMonkey is offering a base pay of $185,280/year in San Mateo, CA, with a hybrid work arrangement. They are the world's most popular platform for surveys and forms, built for business. **You might be a good fit if you...** * Have expert-level Python skills and experience with high-scale data processing (PySpark, etc.). * Are skilled in designing ML cloud infrastructure using AWS services. * Have deep knowledge of Large Language Models (LLMs) and Natural Language Processing (NLP). * Are comfortable with Unix/Linux systems and deploying end-to-end solutions for real-time applications.
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at [surveymonkey.com](https://www.surveymonkey.com/).
What we’re looking for
The Machine Learning Platform team (MLP) is seeking a Senior Software Engineer II to design and implement the secure, highly scalable, and high-performance pipelines that govern the end-to-end lifecycle of ML models.
You will work at the intersection of Data Science and DevOps, building the "connective tissue" that empowers our product portfolio to leverage technologies like Generative AI, Natural Language Processing (NLP), and real-time classification. We are looking for a subject matter expert who will drive innovation and deliver results that meet the dynamic needs of a high-growth AI environment. You will report to the Senior Engineering Manager on the MLP Solutions team.
What you’ll be working on
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from ourSan Mateooffice up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the [CHOICE Fund](https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/) to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with[ 25 acts of giving](https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/), opening new hubs in [Costa Rica](https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/) and [India](https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/), crossing the threshold of [100 billion questions answered](https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE), and earning recognition as one of the Most Inspiring Workplaces across [North America](https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/) and [Asia](https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/).
We live our[ company values](https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/)—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace