Senior Solutions Consultant at Zendesk

You're a seasoned solutions consultant with at least five years of presales or consulting experience in SaaS, CX, or enterprise software, deeply understanding AI technologies and their application in customer experience. A Bachelor's degree or equivalent experience is required. **What makes it worth a look...** This is a fully remote Senior Solutions Consultant role at Zendesk with a highly competitive US annualized OTE range of $188,000-$282,000, paid at an 80/20 base/commission split. **You might be a good fit if you...** * Have proven experience designing and executing customer pilots and proofs of concept. * Possess deep understanding of AI technologies like LLMs, ChatGPT, and NLP in CX. * Are expert in CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. * Can architect secure, scalable solutions using APIs, middleware, and cloud platforms such as AWS, Azure, or GCP.