Senior Solutions Engineer | UK | Remote at Grafana Labs

**Who this is for** This role is perfect for a seasoned technical pre-sales professional (5+ years) who thrives at the intersection of complex engineering and client strategy. You should be deeply comfortable with the observability landscape—metrics, logs, and traces—and possess the "soft skills" to translate high-level technical requirements into actionable solutions for enterprise clients like Bloomberg or eBay. **Key highlights** Grafana Labs is a legendary remote-first organization, offering significant flexibility and a culture rooted in open-source values. Beyond the competitive OTE (£111,500 - £134,000), you’ll receive equity in the form of RSUs and a generous 30-day annual leave policy. The role offers a unique chance to shape product roadmaps by acting as the direct feedback loop between global customers and internal engineering teams. **You might be a good fit if you...** * Have a proven track record in technical pre-sales and a deep understanding of the "LGTM" stack (Loki, Grafana, Tempo, Mimir). * Enjoy being the "bridge" between sales teams and highly technical engineers. * Are comfortable with sales methodologies like MEDDIC or MEDDPICC to close complex deals. * Value autonomy, transparent communication, and a low-ego, innovation-driven environment.