Senior Staff Engineer | AI Voice Engineering at five9

This role is designed for a heavyweight software architect with a deep background in real-time communication systems. You are likely an expert in Modern C++ who has spent over a decade building low-latency infrastructure and has recently pivoted into the GenAI space. The ideal candidate isn't just a coder; they are a technical visionary capable of steering the architecture for high-stakes voice orchestration platforms. This is a high-impact leadership position based in Bengaluru, offering the chance to sit in the "driver’s seat" of a platform's evolution. Unlike standard backend roles, this focuses on the intersection of SIP/RTP protocols and cutting-edge AI (ASR, TTS, and LLM inference). You will own the full DevOps lifecycle of mission-critical systems, balancing technical mentorship with hands-on performance optimization in a cloud-native environment. **You might be a good fit if you...** * Have 10+ years of software experience, including at least 5 years of specialized C++ work in real-time voice. * Possess hands-on experience integrating GenAI voice platforms or working with audio codecs and SIP/SDP. * Enjoy "getting your hands dirty" with complex debugging while simultaneously mentoring junior talent. * Are committed to an on-site work arrangement in Bengaluru.