Senior Technical Account Manager at Contentsquare
This role is designed for a seasoned professional with at least five years of experience in technical account management or implementation within the SaaS space
Work type: hybrid
Location: Tokyo
Type: Full-time
This role is designed for a seasoned professional with at least five years of experience in technical account management or implementation within the SaaS space. You need a mix of project management rigor and technical fluency in JavaScript, HTML, and CSS to handle complex deployments for enterprise clients.
**What makes it worth a look...**
This is a high-visibility position where you act as the primary technical advisor for major Japanese brands, offering the chance to influence product adoption at a global leader in experience analytics. The role provides a structured path into "white-glove" enterprise support within a rapidly scaling hybrid office environment in Tokyo.
**You might be a good fit if you...**
* Are fluent in both Japanese and English and comfortable bridging communication between local clients and global teams.
* Can read and troubleshoot JavaScript and HTML to guide developers through web analytics integrations.
* Have experience managing Statements of Work and project timelines using tools like Jira or Salesforce.
* Enjoy being the internal champion for customers across product and engineering departments.
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