Senior Technical Program Manager at five9

This role is designed for a seasoned leader with at least 7 years of experience in Technical Program Management within the software industry. The ideal candidate has a strong technical foundation (likely an Engineering or CS degree) and deep expertise in the Cloud SaaS space. You should be equally comfortable discussing architecture with engineers and reporting high-level strategic outcomes to executives. As a fully remote position based in Colombia, this role offers significant flexibility combined with the prestige of working for a global leader in cloud contact center software. You will have a high degree of ownership over a portfolio of cross-functional initiatives, focusing on scaling agility and driving cloud-based innovations using AWS or GCP. **You might be a good fit if you:** * Have a proven track record of managing complex software delivery lifecycles from conception to release. * Hold a professional certification like PMP, Prince2, or CSM to back up your execution discipline. * Are skilled at navigating dependencies across Engineering, Product, and Finance teams in a fast-paced environment. * Thrive on identifying and mitigating technical risks before they impact the schedule.