This role is for an experienced IT professional with a heavy background in networking and Windows infrastructure who has supported schools or worked with manage

This role is for an experienced IT professional with a heavy background in networking and Windows infrastructure who has supported schools or worked with managed service providers. You should be comfortable acting as the primary technical point of contact for both end-users and reseller partners during complex deployments. **What makes it worth a look...** The £65,000 salary is solid for a support-focused role, and the fully remote setup provides great flexibility. You will get to move beyond simple ticket handling by actively training resellers and improving how the product is deployed across the UK and EMEA. **You might be a good fit if you...** * Know your way around Active Directory, Group Policy, and Windows Server estates. * Have hands-on experience configuring firewalls, switches, and routing protocols. * Managed large fleets of ChromeOS, macOS, or iPadOS devices in a previous job. * Enjoy the challenge of supporting Value-Added Resellers and MSPs.

Senior Technical Support & Enablement Engineer, Edtech at Securly