Senior Technical Support Engineer at Roku

You're a seasoned IT support professional with at least five years of experience, comfortable supporting a wide range of internal hardware, software, and network issues, and possess a solid understanding of both Windows and Mac operating systems, with some Linux knowledge. **What makes it worth a look...** This full-time Senior Technical Support Engineer role at Roku, paying between $89,000 and $99,000 annually, offers a hybrid work arrangement in Boston, Massachusetts. It's a chance to contribute to the world's number one TV streaming platform. **You might be a good fit if you...** * Have experience with Mobile Device Management platforms like JAMF or Intune. * Are proficient in supporting Atlassian products including Jira and Confluence. * Have hands-on experience with Microsoft SaaS products such as SharePoint, OneDrive, and O365. * Understand network fundamentals like DNS, DHCP, TCP/IP, and the OSI model.