Senior Trainer at Zendesk

You're a seasoned technical trainer with a knack for making complex software easy to understand. **What makes it worth a look...** This full-time, fully remote Senior Trainer role at Zendesk involves teaching customers and internal teams about their customer experience products. While no salary is specified, the position offers the chance to work with a global leader in CX software. **You might be a good fit if you...** * Have prior experience delivering technical training on SaaS or CX software, ideally Zendesk or similar platforms like Salesforce Service Cloud. * Are proficient with virtual classroom engagement tools such as Zoom, Webex, or Microsoft Teams, and have experience with e-learning authoring tools like Articulate. * Understand adult learning theory and have experience measuring training effectiveness. * Are comfortable mentoring junior trainers and staying up-to-date on product releases and best practices.