Service Desk Analyst Intern at CannonDesign

Ideal for a student pursuing an Associate or Bachelor's degree in Information Technology or a related field. **What makes it worth a look...** CannonDesign, a design practice focused on Living-Centered Design, is hiring for a full-time, on-site Service Desk Analyst Intern position in St. Louis, MO. **You might be a good fit if you...** * Are currently enrolled in an Associate or Bachelor's degree program in Information Technology or a related field. * Possess knowledge of MS Windows desktop and Microsoft Office. * Can provide end-user support for problem-solving and troubleshooting Windows and Microsoft Office issues for both local and remote users. * Have experience monitoring helpdesks, receiving and escalating tickets, and managing client expectations for issue resolution.