Service Desk, Subject Matter Expert at Kyndryl

You're a mid-level professional with 4-5+ years of experience, ideally ITIL certified, looking to be a subject matter expert in Digital Workforce Services processes. **What makes it worth a look...** Kyndryl is hiring for a full-time, hybrid Service Desk role in Bangalore, Karnataka, India, focusing on quality delivery, process improvement, and continuous learning within IT Service Management and Agile frameworks. **You might be a good fit if you...** * Have in-depth knowledge of Agile practices and ITIL principles. * Are proficient with MS Office tools for reporting and analysis. * Possess domain expertise in Knowledge Management and experience with quality management methodologies like Lean or Six Sigma.