Service Desk Technician at Hummingbird

You're a technical support pro with 1-3 years under your belt, comfortable troubleshooting common workplace systems and independently managing issues through to resolution. **What makes it worth a look...** This full-time, remote Service Desk Technician role with Hummingbird offers a compensation range of $25.00 - $32.50 per hour, with new hires typically starting between $25.00 – $30.00/hour depending on experience. The position is based on the East Coast, U.S. **You might be a good fit if you...** * Have strong troubleshooting skills across Windows and Office365. * Can independently manage tickets through to resolution. * Are comfortable prioritizing and managing multiple tasks while staying responsive. * Have experience supporting contact center platforms like Genesys.