Service Management Lead at Kyndryl

You're someone with at least 7 years of experience in service management, including 5-6 years specifically in incident, change, and problem management, and a strong grasp of ITIL processes. **What makes it worth a look...** This full-time, on-site role at Kyndryl in Bangalore, India, offers extensive learning opportunities, including training for Google Cloud, Azure, and Microsoft certifications, with the potential to become an expert in Microsoft 365, particularly Excel. **You might be a good fit if you...** * Have hands-on experience with Incident, Problem, Change, and SLA/SLM processes. * Are skilled in MIS reporting, dashboards, and trend analysis. * Possess a data-driven mindset with strong attention to detail. * Can handle high-pressure situations and major incidents effectively.