Service Operations Representative at Brown & Brown

This role is ideal for an entry-to-mid-level professional with a strong administrative or customer service background who is looking to launch a career in the i

Work type: hybrid

Location: Tampa, FL, USA | Vero Beach, FL, USA

Type: Full-time

This role is ideal for an entry-to-mid-level professional with a strong administrative or customer service background who is looking to launch a career in the insurance industry. Since an insurance license isn't required upfront, it’s a great opportunity for someone with high attention to detail and a high school diploma (or Associate degree) to gain hands-on experience in underwriting concepts and policy management. The position offers a clear path for advancement, with the company expecting and supporting you to eventually obtain your Florida 2-20 or 1-20 insurance licenses. While the first 90 days require full-time on-site training in Tampa or Vero Beach, you can transition to a hybrid schedule (2–3 days in-office) afterward. The benefits package is robust, featuring unique perks like student loan assistance and a tuition reimbursement program. **You might be a good fit if you:** * Can type 50+ WPM and are comfortable navigating multiple software systems simultaneously (like Salesforce and MS Office). * Are a "self-starter" who enjoys research and solving complex billing or policy discrepancies. * Are local to Tampa or Vero Beach and can commit to full-time on-site training for the first three months. * Are motivated to earn professional insurance licenses to grow your career.

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