This role is designed for a seasoned professional at the intersection of Life Sciences, Quality Management, and Professional Services. The ideal candidate has a
Work type: remote
Location: Pennsylvania - Philadelphia
Salary: $85,000 – $170,000/yr
Type: Full-time
This role is designed for a seasoned professional at the intersection of Life Sciences, Quality Management, and Professional Services. The ideal candidate has at least 5 years of experience delivering and selling consulting services, specifically within GxP environments (Document Management, LIMS, or Quality Events). You should be an expert at drafting Statements of Work (SOWs) and structuring complex software implementation projects before they land in the hands of the delivery team. As a "Work Anywhere" role, this position offers high flexibility and is fully remote, provided you are near an airport for travel (under 25%). The compensation structure is broad ($85k–$170k base), likely supplemented by variable bonuses or stock options, reflecting the company’s status as a high-growth Public Benefit Corporation with a mission-driven culture. **You might be a good fit if you...** * Have deep domain expertise in Life Sciences Quality (GxP, Validation, or Training). * Are comfortable navigating the pre-sales cycle, including RFx responses and project scoping. * Have a proven track record of meeting sales quotas for professional services. * Can manage executive-level negotiations and set realistic project expectations for long-term customer success.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
## What You’ll Do
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.