This role is designed for a seasoned professional with deep expertise in **Life Sciences Quality systems** and a background in professional services sales. Idea
Work type: remote
Location: Massachusetts - Boston
Salary: $85,000 – $170,000/yr
Type: Full-time
This role is designed for a seasoned professional with deep expertise in **Life Sciences Quality systems** and a background in professional services sales. Ideally, you have 5+ years of experience in consulting, specifically focused on areas like GxP Training, Quality Event Management, or Document Management. This is a "pre-sales for services" position where you act as the bridge between sales and implementation, structuring complex project charters and Statements of Work (SOW). The standout feature of this role is the **Work Anywhere** flexibility, offering a fully remote environment with a modest travel requirement (under 25%). As a Public Benefit Corporation, the company offers a unique mission-driven culture alongside a competitive compensation package that includes a wide salary range, variable bonuses, stock options, and a 1% charitable giving program. **You might be a good fit if you...** * Have hands-on experience with Quality Cloud systems (Document Management, LIMS, or GxP). * Are skilled at drafting complex Proposals and SOWs for enterprise software implementations. * Can navigate high-level negotiations and maintain a strong executive presence. * Enjoy the strategic side of the sales cycle without losing touch with technical delivery.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
## What You’ll Do
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.