This role is designed for a seasoned professional with deep expertise in the **Life Sciences Quality** domain. You are the ideal candidate if you have at least
Work type: remote
Location: Massachusetts - Boston
Salary: $85,000 – $170,000/yr
Type: Full-time
This role is designed for a seasoned professional with deep expertise in the **Life Sciences Quality** domain. You are the ideal candidate if you have at least 5 years of experience in professional services or consulting, specifically focusing on software implementation projects like Document Management, GxP Training, or LIMS. You should be comfortable operating at the intersection of sales and delivery, with the ability to draft Statements of Work and architect project charters for complex cloud solutions. A standout feature of this position is the **"Work Anywhere"** policy, offering full remote flexibility provided you can occasionally travel (under 25%). As a Public Benefit Corporation, the company offers a unique mission-driven culture and a broad salary range ($85k - $170k) that may include additional variable bonuses and stock options. **You might be a good fit if you:** * Have a proven track record of supporting sales quotas by scoping and selling consulting services. * Possess an executive-level presence and can negotiate high-stakes implementation strategies with stakeholders. * Are deeply familiar with Quality compliance and validation standards within the pharmaceutical or biotech industries. * Can translate complex customer requirements into detailed project staffing, cost, and timeline estimates.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
## What You’ll Do
The Services Engagement Manager (SEM) is responsible for setting our [Quality Cloud](https://www.veeva.com/products/quality-cloud/) customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation.
This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.
With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.