You're a seasoned technical professional with at least six years of experience in handling complex customer issues and enterprise software systems. An understan
Work type: onsite
Location: Raleigh, North Carolina
Salary: $122,000 – $183,000/yr
Type: Full-time
You're a seasoned technical professional with at least six years of experience in handling complex customer issues and enterprise software systems. An understanding of modern infrastructure, particularly cloud environments and containerization, is key. **What makes it worth a look...** Everpure is offering a full-time, on-site Services Solutions Engineer role in Raleigh, North Carolina, with a salary range of $122,000 to $183,000 annually. This position is crucial for minimizing escalations to their Development teams by resolving the most challenging customer problems. **You might be a good fit if you...** * Have proven mastery in technical escalation management and problem-solving in production environments. * Possess experience supporting large-scale enterprise software and systems. * Are comfortable working with public cloud environments like AWS and Azure, and ideally have experience with Kubernetes or similar container orchestration systems. * Have a strong understanding of storage concepts and troubleshooting storage deployments.
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Join our elite Technical Services team as a Services Solutions Engineer, where you will be the last line of defense before issues reach our Development teams. You will tackle the most complex and challenging customer problems involving our cutting-edge cloud and storage technologies. Your mission is to minimize escalations to Engineering by applying deep technical expertise, mentoring support staff, and developing innovative, high-impact solutions for our global customer base.
WHAT YOU'LL DO
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.This role may be eligible for incentive pay and/or equity.There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$122,000—$183,000 USD
WHAT YOU CAN EXPECT FROM US:
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [TA-Ops@purestorage.com](mailto:TA-Ops@purestorage.com) if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.Bring your bold.Pure and simple.