Site Reliability Engineer (SRE) at five9

This role is ideal for a mid-to-senior level engineer with 5+ years of experience who enjoys the intersection of software development and system operations. You should be comfortable with a "50/50" split, spending half your time writing code for automation and common services, and the other half managing infrastructure, incident response, and performance monitoring. Located on-site in Chennai, this position offers a high-impact environment within a leading cloud contact center company. You’ll have the opportunity to work on large-scale distributed systems using modern cloud stacks (AWS/GCP/Azure) and Kubernetes. The company emphasizes a "blameless" culture and a strong commitment to toil reduction, ensuring that on-call rotations remain sustainable and data-driven. **You might be a good fit if you:** * Have mastered at least two languages (like Python, Java, or Node.js) and are an expert in Git. * Are proficient in Infrastructure as Code tools like Terraform and Ansible to manage cloud environments. * Have a "measure everything" mindset, with experience setting up SLIs/SLOs and using tools like Prometheus and Grafana. * Enjoy automating manual tasks to improve developer productivity and system reliability.