Solutions Delivery Manager at Brown & Brown

This role is ideal for a mid-to-senior level professional (3–5 years of experience) with a strong background in operations or project management within a Client Services environment. You should be someone who enjoys deconstructing complex workflows, identifying bottlenecks, and building more efficient systems from the ground up. A standout aspect of this position is the culture of autonomy and "we-focused" collaboration. While the role is fully remote (specifically targeting candidates in Wisconsin or Michigan), it emphasizes community engagement through Volunteer Time Off and spotlight charities. This is a great opportunity for a self-starter who wants to own the entire lifecycle of a project—from initial discovery and design to final implementation and post-launch analysis. **You might be a good fit if you:** * Have a proven track record of managing projects using tools like MS Project, Asana, or Trello. * Enjoy "troubleshooting" business processes and recommending practical, technology-driven solutions. * Can bridge the gap between high-level process design and actionable training materials for teammates. * Are comfortable mobilizing cross-functional teams without needing step-by-step oversight.