Spécialiste de l’Expérience Réclamations (Français, Italien, Espagnol ou Portugais) at Airbnb

This role is for a bilingual customer experience veteran with at least five years of fintech or high-level support experience, specifically including a year handling property damage or insurance claims. They need someone who can navigate complex negotiations and fraud detection while maintaining a calm, empathetic tone during difficult user disputes. **What makes it worth a look...** You get to work for a globally recognized brand on their AirCover team, which handles high-stakes resolutions. Besides the stable $63,000 CAD salary, the position offers equity, performance bonuses, and quarterly employee travel credits to use on the platform. **You might be a good fit if you...** * Are fluent in English plus French, Italian, Spanish, or Portuguese. * Have professional experience navigating first or third-party property insurance claims. * Can commit to a Tuesday through Saturday schedule, including holidays. * Feel comfortable making independent, high-value financial decisions on complex cases.