Specialist Claims at Thehartford

**Who this is for** This role is for a mid-level Claims Specialist at The Hartford who will manage complex, high-exposure auto and general liability claims, inc

Work type: hybrid

Location: Hartford, CT

Type: Full-time

Summary

**Who this is for** This role is for a mid-level Claims Specialist at The Hartford who will manage complex, high-exposure auto and general liability claims, including those in litigation. **Key highlights** You'll handle claims from investigation through resolution, manage defense counsel, and contribute to broader claim goals. This hybrid position offers opportunities for professional growth within an established insurance company. **You might be a good fit if you...** - Have a Bachelor's degree (law degree a plus) and at least seven years of experience handling complex litigated coverage and liability matters. - Possess superior analytical, organizational, strategic thinking, and negotiation skills. - Are comfortable managing litigation, defense counsel, and developing resolution strategies. - Have excellent oral and written communication skills and strong interpersonal abilities.

Job Description

Specialist Claims - CH07DE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

As a Claims Specialist, you will be responsible for handling a caseload of complex, high exposure, auto and general liability claims throughout the claim’s life cycle. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required.

Responsibilities:

• Conducting investigations and analyzing and evaluating the information learned;

• Making coverage determinations and communicating written position(s) to insureds and other required parties;

• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment;

• Presenting cases to management for expense or indemnity reserve authority above established authority levels;

• Developing and implementing resolution strategies to achieve high quality outcomes;

• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;

• Attending trials and mediations as necessary;

• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives;

• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.;

• Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity;

• Work with business partners to evaluate and address claim trends and developments; and

• Address inquiries from agents and policyholders, providing superior customer service.

• Bachelor’s degree required; law degree a plus.

• Minimum of seven years handling complex litigated coverage and liability matters.

• Candidate should be disciplined, results-oriented and able to focus on bottom line results.

• Superior analytical ability and organizational skills.

• Excellent oral and written communication skills.

• Excellent strategic thinking ability and execution skills.

• Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws.

• An ability to communicate thoughts clearly and concisely, and to influence and persuade others.

• Superior interpersonal skills.

• An ability to exceed expectations and influence others

• This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Sunrise, FL,  Scottsdale, AZ, Alpharetta, GA, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business need arise.How We Focus on Your Wellbeing: ​

• 401K, Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. ​

• 25 days paid time off in your first full year and Paid Holidays

• Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: [https://www.thehartford.com/careers/benefits](https://www.thehartford.com/careers/benefits)

• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support   your career development (subject to additional requirements)​.

• Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster.

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$107,600 - $161,400

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