Specialist, Premium Support (Spanish) at Airbnb

This role is for a bilingual specialist with at least three years of experience in high-end hospitality or multicultural customer service, specifically handling high-profile clients and executive-level escalations. You need to be a British Columbia resident comfortable with a fluid schedule that includes early mornings, evenings, and emergency on-call weekend shifts. **What makes it worth a look...** The compensation is competitive for support, ranging from $58,000 to $63,000 CAD, and includes rare perks like equity, bonuses, and employee travel credits. It is a high-impact position within the Luxury segment where you have the authority to deviate from standard workflows to ensure a guest's stay is perfect. **You might be a good fit if you...** * Are fully fluent in both written and spoken Spanish and English. * Have a background working for luxury hotels or tech platforms managing high-influence clientele. * Own a Mac and are proficient with Google Suite and CRM software. * Can work flexible hours, including public holidays and weekends.