Sr GTM Enablement Learning Program Manager - Services at five9

This role is designed for a seasoned Contact Center expert with a deep background in **Professional Services or Sales Enablement**. The ideal candidate has at least 10 years of experience and a sophisticated understanding of the "Big Picture" in SaaS delivery. You should be someone who can bridge the gap between technical implementation and strategic education, comfortable managing complex projects that empower both internal teams and external partners. The compensation range is exceptionally broad ($88,900 – $247,700), offering massive growth potential based on seniority and location. The role is **fully remote** (unless you live near San Ramon, CA) and comes with a 100% employer-paid health insurance option, an annual bonus, and stock options. While remote, you should be prepared for up to 20% travel to build high-stakes stakeholder relationships. **You might be a good fit if you...** * Have 10+ years of experience specifically within the **Call Center/CCaaS** industry. * Are an expert in technical domains like VoIP, CRM integration, IVR, and Networking. * Thrive in a self-managed environment where you own the end-to-end enablement strategy. * Enjoy mentoring others and translating complex technical processes into clear educational programs.