Sr. IT Business Analyst, Insurance Industry at Thehartford

Ideal for a senior business analyst with deep P&C insurance expertise and a strong technical grasp of generative AI workflows. You should be authorized to work

Work type: hybrid

Location: Hartford, CT | Charlotte, NC

Salary: $100,000 – $150,000/yr

Type: Full-time

Summary

Ideal for a senior business analyst with deep P&C insurance expertise and a strong technical grasp of generative AI workflows. You should be authorized to work in the US without sponsorship. **What makes it worth a look...** The Hartford offers a salary between $100,000 and $150,000 for this hybrid position, which requires three days of weekly in-office attendance at their Hartford, Charlotte, Columbus, or Chicago locations. **You might be a good fit if you...** * Possess deep domain knowledge of the Property and Casualty (P&C) insurance industry. * Have hands-on experience using Microsoft Copilot or similar tools within Power BI. * Demonstrate proficiency in prompt engineering techniques like chain-of-thought and few-shot prompting. * Can identify and mitigate bias in AI-generated outputs and requirements documentation.

Job Description

Sr Anlst IT Bus Analysis - BS07EE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Key Responsibilities

• Guide teams in business analysis best practices, tools, and techniques.


• Act as a liaison between business and IT, ensuring clear communication and alignment.


• Support elicitation efforts by helping teams select effective approaches and identify gaps.


• Adapt techniques in real-time to meet project needs and objectives.


• Mentor team members on emerging analysis methods and generative AI capabilities.


• Design and lead collaborative sessions that drive synergy and achieve outcomes.


• Manage meeting dynamics to ensure focus and productivity.


• Apply strategic thinking to align work with broader organizational goals.

Qualifications:

Generic Competencies: 

• Strong analytical and critical thinking abilities 

• Excellent communication and stakeholder management skills 

• Domain expertise in P&C Insurance industry. 

• Understand structured, unstructured, and semi structured data and corelate with requirement. 


• Ability to craft clear, effective prompts to drive desired outputs from generative models


• Ability to assess and mitigate risks (such as bias) in AI-generated outputs.

• AI enhanced Data Analysis: Ability to use generative AI tools (for example, Microsoft Copilot integrated in Power BI) to transform raw data into actionable insights. 

• Requirements Elicitation & Documentation: Leveraging generative AI to automate and enhance the drafting of business requirements, process maps, and reports. 

• Prompt Crafting: Designing prompts or agents that help extract domain specific insights from AI systems. 

• Prompt Refining (Lifecycle) - Strong skills in prompt engineering and its techniques including design, develop, and refine prompts (zero-shot, few-shot, and chain-of-thought approaches) to maximize the accuracy leverage optimization tools.


• Understanding Bias & Ethics: Awareness of the ethical implications of AI in data analysis, including bias detection and mitigation. 

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$100,000 - $150,000

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