Sr. Manager, AI & Machine Learning at Zapier

This role is designed for a seasoned leader with at least 8 years of experience in AI and Machine Learning who has successfully managed both engineers and other managers. The ideal candidate isn't just a technical expert; they are a strategic partner who can bridge the gap between complex ML modeling and tangible business value. You should be comfortable navigating the "build vs. buy" landscape and leading the end-to-end lifecycle of ML products within a modern stack. The position offers a highly competitive salary range ($280k–$420k) and exceptional remote flexibility across North America, EMEA, and APAC. You’ll be joining a company that doesn't just "do" AI but is fundamentally reshaping how work is automated. The focus here is on pragmatic delivery—balancing high-end R&D with stable, reusable data products that empower the entire organization. **You might be a good fit if you:** * Have a track record of scaling MLOps/LLMOps pipelines and deploying models into production at scale. * Prioritize "shipping what works" over chasing academic perfection. * Enjoy coaching managers and engineers to help them navigate career growth and stakeholder management. * Are proficient with a modern data stack involving Databricks, AWS, Python, and Kafka.