Sr. Manager, Vendor Operations at Chime

You're a strategic and results-oriented Customer Experience leader with at least 7 years of experience in strategic planning, partnerships, or program management related to BPOs, ideally from high tech or consulting. An MBA is preferred. **What makes it worth a look...** This fully remote Sr. Manager, Vendor Operations role at Chime offers a base salary between $172,000 and $238,000 annually, along with a bonus, equity, and benefits. You'll own the performance of external partners and drive continuous improvement across their ecosystem. **You might be a good fit if you...** * Have a Bachelor’s degree in Business, Strategy, or a related field. * Have proven experience in overseeing large programs and creating process improvement workflows. * Can lead and influence cross-functional teams and senior leaders without direct authority. * Are adept at analyzing performance trends, uncovering root causes, and defining forward-looking strategies.