Sr Mgr, Engineering | Data Cloud at five9

This role is designed for a seasoned engineering leader with at least 12 years of experience, specifically within the data engineering and cloud analytics space. You should have a deep technical background in architecting large-scale data pipelines and a proven track record of managing high-performing teams for at least 5 years. Expertise in modern data stacks—specifically Snowflake, AWS, and Kafka—is essential. You will spearhead the development of a sophisticated Data Cloud platform, integrating AI/ML models to drive customer journey analytics and sentiment analysis. This is a high-impact leadership position based in Bengaluru that combines technical strategy with operational oversight, including budget management and regulatory compliance (GDPR, HIPAA). It offers the chance to work at the intersection of Big Data and CCaaS innovation. **You might be a good fit if you...** * Have extensive experience building Customer Data Platforms (CDPs) or complex data integration layers. * Are highly proficient with Python, Java, and real-time streaming architectures. * Prioritize security and compliance, with hands-on experience navigating global data privacy laws. * Thrive in a fast-paced environment where you can mentor engineers while staying close to the technical roadmap.