Sr. Principal Customer Success Manager at Checkr

This role is designed for a seasoned "architect" of customer relationships who has spent 8–10 years managing multi-million dollar portfolios. You should have a background in B2B software (ideally HR Tech) and be comfortable navigating the complexities of household-name strategic accounts. The team is looking for a "consultant-style" CSM who can move beyond support to act as a trusted advisor to C-suite executives, articulating ROI and long-term business value. The compensation is highly competitive, reaching up to $241k (SF) or $204k (Denver) in base/OTE, plus equity. While the role is hybrid (3 days in-office), the perks are substantial, including 100% medical coverage, a $25k family planning reimbursement, and a monthly wellness stipend. You’ll be joining a mission-driven company recognized on the Forbes Cloud 100, offering significant prestige and stability. **You might be a good fit if you...** * Have successfully managed 7-figure accounts and high-stakes renewals in a SaaS environment. * Possess the executive presence to lead business reviews with ELT and VP-level stakeholders. * Enjoy a "bias toward action" and can influence product roadmaps based on customer feedback. * Are comfortable with up to 20% domestic travel and a regular hybrid office schedule.