Sr Scrum Master, Managed Services at CDW

**Who this is for** This role is for an experienced Scrum Master looking to facilitate high-performing teams within a managed services environment. It is perfec

Work type: remote

Location: Remote – USA

Salary: $84,000 – $119,544/yr

Type: Full-time

Summary

**Who this is for** This role is for an experienced Scrum Master looking to facilitate high-performing teams within a managed services environment. It is perfect for an Agile practitioner who balances technical project delivery with the operational needs of stakeholders and cross-functional teams. **Key highlights** You will guide development teams to improve Scrum maturity, manage sprint timelines, and act as a bridge between internal teams and external customers. Your work directly influences project scope, quality standards, and the resolution of operational blockers to ensure successful project completion. **You might be a good fit if you...** - Hold a Scrum Master certification and have 5+ years of IT project management experience. - Have a strong working knowledge of SAFe Agile frameworks and ITIL practices. - Excel at coaching teams and removing obstacles to foster effective collaboration.

Job Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

As the SR Scrum Master, you should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables.

What you will do:


What we expect from you:


CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

 

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

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