This role is ideal for a mid-level professional with 3–5 years of experience specifically in **Conversational AI** or **Chatbot Administration**. While listed u
Work type: hybrid
Location: Denver, Colorado, United States
Salary: $90,000 – $112,000/yr
Type: Full-time
This role is ideal for a mid-level professional with 3–5 years of experience specifically in **Conversational AI** or **Chatbot Administration**. While listed under "Design," it is a highly technical service role focusing on NLU/NLP concepts, prompt engineering, and intent mapping. You should be comfortable bridging the gap between human-centered design and backend automation to optimize how AI agents interact with customers. The position offers a competitive Denver-based salary ($90k–$112k) with excellent benefits, including 100% covered medical insurance and an unlimited PTO policy. As a **hybrid** role, you’ll work from the Denver hub three days a week, enjoying perks like free daily lunches and a home office stipend. This is a high-impact opportunity to join a "Forbes Cloud 100" company that is actively scaling its AI capabilities. **You might be a good fit if you...** * Have hands-on experience building and tuning conversational AI flows and fallback strategies. * Are proficient in prompt engineering and sentiment/utterance training to improve bot accuracy. * Enjoy digging into conversation logs and performance data to find automation opportunities. * Thrive in a fast-paced environment and can translate business requirements into technical workflows.
About CheckrCheckr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on [Forbes Cloud 100 2025 List](https://www.forbes.com/lists/cloud100/) and is a Y Combinator 2024 [Breakthrough Company](https://www.ycombinator.com/blog/yc-top-companies-2024).
About the team/role
We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.
What you’ll do
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see[our website](https://checkr.com/company/careers).
On-target Earnings OR Base Salary range (Denver, CO)
$90,000—$112,000 USD
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, Nashville, TN, and Santiago, Chile. Individuals are expected to work from the office 3 days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the[San Francisco’s Fair Chance Ordinance](http://sfgov.org/olse/sites/default/files/Document/FCO%20Art.%2049%20Official%20Notice%20to%20print%202017.pdf).Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our [Applicant Privacy Policy](https://checkr.com/legal/applicant-privacy-policy) applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).*