Staff AI Forward Deployment Engineer at five9

This role is designed for a heavyweight ML/NLP expert with a "consultant" edge who can serve as the technical face of the company in India. You’ll need at least 6 years of experience, including a background in leading teams and working directly with enterprise clients. This isn’t just a backend coding role; it’s a strategic leadership position that bridges the gap between US-based product vision and local customer execution. As the "Forward Deployment" lead, you will have immense influence over how AI products are implemented in the region. You will be responsible for the entire technical lifecycle—from architecting RAG patterns and prompt engineering to mentoring a growing team of engineers. It’s an ideal opportunity for someone who wants to remain hands-on with cutting-edge LLMs while taking on high-level organizational and client-facing responsibilities. **You might be a good fit if you...** * Have mastered Python and the modern AI stack (HuggingFace, LangChain, PyTorch). * Can confidently explain complex NLP concepts to non-technical stakeholders and external clients. * Are obsessed with data rigor, A/B testing, and proving that models work in the real world. * Enjoy the challenge of "messy" real-world data and building production-grade RAG systems.