Staff Applied AI/ ML Engineer at Gusto

This role is designed for a seasoned technical leader with at least 8 years of experience building production-grade AI systems. While the listing is categorized as "Mid-level," the "Staff" title and responsibility for technical strategy, cross-functional roadmaps, and mentoring indicate a senior individual contributor (IC) profile. You should have a deep background in either growth-oriented ML (recommendations, propensity scoring) or customer experience platforms (LLMs, RAG, agentic workflows). The compensation is highly competitive, ranging from **$230k to $280k USD** (location-dependent), with a remote-friendly policy for those near major hubs like Denver, SF, NY, Seattle, or Toronto. You’ll have the chance to work with a massive dataset supporting 400,000+ businesses, moving beyond simple prototyping to hardening and operating platform-scale AI services. **You might be a good fit if you...** * Have 8+ years of experience and a track record of shipping end-to-end ML models to production. * Expertly navigate modern stacks including **Python, PyTorch/TensorFlow**, and cloud platforms like **GCP or AWS**. * Enjoy influencing business strategy and communicating technical trade-offs to non-technical executives. * Are excited about building LLM-based applications or agentic workflows to automate complex HR and payroll tasks.