Staff Data Platform Engineer at Zendesk

This role is designed for a seasoned professional with over a decade of industry experience, specifically targeting someone who has spent at least five years in DevOps and several years leading large-scale architectural initiatives at a Staff level. You will be the technical lead for a newly formed team in Pune, focusing on building out the infrastructure, CI/CD pipelines, and observability frameworks that power a massive global data platform. **What makes it worth a look...** You are getting in on the ground floor of a fresh initiative where you have high ownership over the roadmap and build-vs-buy decisions. The hybrid model offers a balance of collaboration and flexibility, and the stack uses modern standards like Snowflake, Terraform, and GitHub Actions. **You might be a good fit if you...** * Have extensive experience managing Kubernetes, Docker, and Terraform within AWS environments. * Can write clean, maintainable code in Python or Go to automate complex infrastructure. * Know how to build and maintain data-specific tools like Airflow, dbt, or Snowflake. * Are comfortable setting SLOs and building monitoring frameworks for high-volume data pipelines.