**Who this is for** This position is for a motivated Inside Sales Representative who thrives in a fast-paced environment and enjoys building rapport with custom
Work type: remote
Location: Palo Alto, CA | Seattle, WA
Salary: $41,000 – $60,000/yr
Type: Full-time
**Who this is for** This position is for a motivated Inside Sales Representative who thrives in a fast-paced environment and enjoys building rapport with customers without cold calling. If you have prior sales experience and a passion for helping people secure the right insurance coverage, this could be your next career move. **Key highlights** You will prepare insurance quotes, advise customers on coverage options, and convert quotes into new policies. GEICO offers a structured career path with ample development opportunities, where you can make a real impact from day one. **You might be a good fit if you...** - Have some prior sales experience and possess solid computer and multi-tasking skills. - Can effectively communicate verbally and in writing, and work comfortably in a high-volume call center setting. - Are comfortable commuting to the Tucson, AZ office, as this is an in-office position. - May have an active P&C or personal lines insurance license, which could make you eligible for a sign-on bonus.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is seeking a Staff AI engineer to join our AI org. This person will play key senior technical leadership roles in the development of Geico’s virtual agent platform that elevates the productivity and quality of service for 20K+ contact center employees in claims, service and sales operations, etc. You will be collaborating with a dynamic team of AI and software engineers to design, develop and deploy platform that ensure productivity, scalability and usability of GenAI workflows across Geico. The ideal candidate should demonstrate a proven track record of building and architecting high performance, multi-system AI/ML platforms, with hands-on experience and deep enthusiasm for Generative AI technologies. This role requires a minimum of 6 years of relevant experience.
Responsibilities:
• Technical Design & Architecture: Own design, architecture and development of multiple inter-connected high-performance, durable and scalable platform components that collectively power large sets of end-to-end GenAI agentic workflows. Examples include knowledge curation & management, search, prompt management, workflow orchestration, action execution systems, semantic knowledge graph, etc.
• System & Platform Evaluation: Own technical decisions regarding the selection and evaluation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, future extensibility, etc.
• Cross-functional collaboration: Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, designers to gather requirements, define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence.
• Strategic Planning: Drive the strategic plan and multi-year product roadmaps of software & platform products, ensuring the efficient allocation of resources and timely delivery of solutions in conjunction of system and business dependencies.
• Technical Leadership: Lead teams of experience engineers for platform implementation. Troubleshoot and resolve complex software issues, ensuring optimal platform performance and reliability. Lead by example in tackling complex technical challenges and driving system-wide architectural improvements.
• Mentorship: Mentor and guide engineers and junior tech leads by setting up engineering best practices, foster career growth, and provide guidance in emerging technical trends and tooling. Collaborate with sr. tech leads in other department to promote enterprise-wide AI best practices and contribute to internal documentations.
Minimum Qualifications
• Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field
• 6+ years of professional software development experience with at least two general-purpose programming languages such as Java, C++, Python or C#.
• 6+ years of experience architecting, designing and building multi-component AIML platform utilizing open-source/cloud-agnostic components such as search engine (e.g. elastic search, Qdrant), data warehouse (e.g. snowflake), streaming platform (e.g. Kafka), relational database (e.g. postgresql), Nosql (e.g. MongoDB, Cassandra), distributed processing (e.g. Spark, Ray), workflow management (e.g. Airflow, Temporal), robotic process automation, context management, etc.
• 6+ years’ experience managing end-to-end software development life cycle (version control, CICD pipelines, Kubernetes clusters, testing, monitoring & alerting, production support etc.)
• 6+ years’ experience with cloud providers such as Azure and AWS
• 3+ years’ experience utilizing and/or finetuning LLMs such as GPT, Llama, Mistral, Claude etc. to build conversational experiences and/or agentic workflows
GEICO is seeking a Staff AI engineer to join our AI org. This person will play key senior technical leadership roles in the development of Geico’s virtual agent platform that elevates the productivity and quality of service for 20K+ contact center employees in claims, service and sales operations, etc. You will be collaborating with a dynamic team of AI and software engineers to design, develop and deploy platform that ensure productivity, scalability and usability of GenAI workflows across Geico. The ideal candidate should demonstrate a proven track record of building and architecting high performance, multi-system AI/ML platforms, with hands-on experience and deep enthusiasm for Generative AI technologies. This role requires a minimum of 6 years of relevant experience.
Responsibilities:
• Technical Design & Architecture: Own design, architecture and development of multiple inter-connected high-performance, durable and scalable platform components that collectively power large sets of end-to-end GenAI agentic workflows. Examples include knowledge curation & management, search, prompt management, workflow orchestration, action execution systems, semantic knowledge graph, etc.
• System & Platform Evaluation: Own technical decisions regarding the selection and evaluation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, future extensibility, etc.
• Cross-functional collaboration: Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, designers to gather requirements, define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence.
• Strategic Planning: Drive the strategic plan and multi-year product roadmaps of software & platform products, ensuring the efficient allocation of resources and timely delivery of solutions in conjunction of system and business dependencies.
• Technical Leadership: Lead teams of experience engineers for platform implementation. Troubleshoot and resolve complex software issues, ensuring optimal platform performance and reliability. Lead by example in tackling complex technical challenges and driving system-wide architectural improvements.
• Mentorship: Mentor and guide engineers and junior tech leads by setting up engineering best practices, foster career growth, and provide guidance in emerging technical trends and tooling. Collaborate with sr. tech leads in other department to promote enterprise-wide AI best practices and contribute to internal documentations.
Minimum Qualifications
• Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field
• 6+ years of professional software development experience with at least two general-purpose programming languages such as Java, C++, Python or C#.
• 6+ years of experience architecting, designing and building multi-component AIML platform utilizing open-source/cloud-agnostic components such as search engine (e.g. elastic search, Qdrant), data warehouse (e.g. snowflake), streaming platform (e.g. Kafka), relational database (e.g. postgresql), Nosql (e.g. MongoDB, Cassandra), distributed processing (e.g. Spark, Ray), workflow management (e.g. Airflow, Temporal), robotic process automation, context management, etc.
• 6+ years’ experience managing end-to-end software development life cycle (version control, CICD pipelines, Kubernetes clusters, testing, monitoring & alerting, production support etc.)
• 6+ years’ experience with cloud providers such as Azure and AWS
• 3+ years’ experience utilizing and/or finetuning LLMs such as GPT, Llama, Mistral, Claude etc. to build conversational experiences and/or agentic workflows
Annual Salary
$130,000.00 - $260,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.
The GEICO Pledge:Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.