Staff Platform Manager- Suspensions, Appeals & Enforcements at Airbnb

This senior-level role is designed for a seasoned Product Manager with at least 9 years of experience (or 6+ with an advanced degree) specializing in **Payments, Risk, or Fraud**. You are a "systems thinker" who can navigate the high-stakes intersection of legal compliance, machine learning, and customer empathy. The ideal candidate has a deep background in managing complex post-transaction workflows like account suspensions and appeals within a global marketplace. The position offers a highly competitive salary range of **$194k - $239k**, plus equity, bonuses, and travel credits. A major draw is the **fully remote** flexibility across most of the US, allowing you to work from home while occasional offsites provide in-person connection. You’ll be joining a world-class fintech environment, solving "edge case" human problems at a massive scale of 2 billion+ arrivals. **You might be a good fit if you...** * Have architected automated enforcement pipelines or graduated penalty systems for a global platform. * Expertly balance "deterring bad actors" with "reducing insult to good users" through data-driven product roadmaps. * Are comfortable partnering with ML and Data Science teams to build predictive models for abusive patterns. * Can communicate complex policy and risk trade-offs to stakeholders in Legal, Operations, and Engineering.