This role is designed for a seasoned Product Manager with at least 7 years of experience managing complex transaction platforms, specifically within Fintech, He
Work type: onsite
Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
Salary: $212,000 – $265,000/yr
Type: Full-time
This role is designed for a seasoned Product Manager with at least 7 years of experience managing complex transaction platforms, specifically within Fintech, Healthtech, or B2B marketplaces. You’ll be the architect of the financial backbone for a high-growth Series D company, handling the end-to-end lifecycle of insurance claims and payments. The ideal candidate possesses deep technical fluency, comfortable navigating data pipelines and architectural decisions alongside engineering teams. The compensation is highly competitive, reaching up to $265,000 plus equity. While the role requires an on-site presence in New York, San Francisco, or Seattle, the benefits package is robust, featuring unique perks like therapy reimbursement, a work-from-home stipend, and a dedicated company break between Christmas and New Year’s. This is a high-impact opportunity to solve "messy" real-world financial problems that directly affect provider livelihoods and patient access to care. **You might be a good fit if you:** * Have a proven track record of reducing financial leakage or "loss" in high-volume billing systems. * Can balance building sleek user interfaces with the "heavy lifting" of backend exception handling and internal operations tools. * Enjoy diving into data to build predictive models for things like claim denials or anomaly detection. * Thrive in cross-functional environments, bridging the gap between Engineering, Finance, and Operations.
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About the role:
As a Product Manager on our Core Insurance Product team supporting Payments your scope will encompass accurately processing payments and identifying different payment constructs to create differentiated customer experiences and directly influencing company growth - along with the key business outcomes this drives. You'll be accountable for owning the end-to-end flow from claim submission through payment receipt and reconciliation — which directly translates to providers and patients having seamless experiences without surprise charges or delays. Partnering closely with Engineering, Data, Operations, and Finance, you'll tackle complex technical challenges in insurance platform, while building tools and user experiences that scale with our rapidly growing provider network and improve the experience for every provider and patient we serve.
What you'll do at Headway:
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.