Staff Software Engineer at Zendesk

Ideal for a Staff Software Engineer with 8+ years of experience and a Bachelor's or Master's degree in Computer Science or a related field, who has a proven track record of leading large-scale production systems and technical initiatives. **What makes it worth a look...** This hybrid role is with Zendesk, located in Pune, India. You'll have the chance to own complex system components, influence architecture, and mentor engineers as the company builds out its research and development center focused on AI-augmented customer experiences. **You might be a good fit if you...** * Have strong front-end skills in JavaScript/TypeScript and React, with experience in modern frameworks and tooling. * Possess substantial backend experience with Java 11+ (or comparable stacks like Vert.x) and microservices architectures on cloud platforms like AWS. * Are skilled in API design (REST/GraphQL), containerization (Docker), and have practical experience with observability, CI/CD, and performance profiling. * Can translate business needs into technical plans and mentor other engineers effectively.