Strategic Customer Success Manager, Partner Alliances at Eptura
You're a senior-level Customer Success professional likely experienced in managing partner or channel alliances, focused on driving adoption and retention withi
Work type: remote
Location: Canada
Type: Full-time
You're a senior-level Customer Success professional likely experienced in managing partner or channel alliances, focused on driving adoption and retention within a tech solutions context.
**What makes it worth a look...**
Eptura, a global leader in worktech solutions, is hiring for this fully remote, full-time Strategic Customer Success Manager role based in Canada.
**You might be a good fit if you...**
* Can manage a portfolio of partner/channel accounts to maximize growth and minimize churn.
* Are comfortable analyzing data to identify expansion opportunities and churn risks.
* Have experience with CRM systems, specifically Salesforce.
* Can build strong stakeholder relationships and navigate challenging conversations.
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