Strategy & Operations Analyst at Charlie Health

This role is designed for high-achieving, analytical professionals with 1–3 years of experience. It is specifically tailored for those coming from intensive ana

Work type: hybrid

Location: New York, NY

Salary: $70,000 – $115,000/yr

Type: Full-time

Summary

This role is designed for high-achieving, analytical professionals with 1–3 years of experience. It is specifically tailored for those coming from intensive analytical backgrounds like management consulting, investment banking, or high-growth startup operations. The ideal candidate is someone who excels at using data to solve messy, real-world operational problems and is comfortable navigating the ambiguity of a scaling healthcare mission. The position offers a competitive base salary reaching up to $115k, with a total cash compensation potential of $126.5k including bonuses. You will have high visibility and early ownership within either the Admissions or Care Strategy tracks, influencing how behavioral health is delivered at scale. Note that this is a **NYC-based hybrid role**, requiring you to be in the office four days a week. **You might be a good fit if you...** * Have mastered advanced Excel and are highly proficient in SQL and/or Tableau. * Thrive on turning raw data into executive-ready dashboards and strategic recommendations. * Are looking to pivot your finance or consulting skills into a mission-driven healthcare environment. * Live within a 45-minute commute of Manhattan and value frequent in-person collaboration.

Job Description

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### Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

As a member of the Growth Strategy team, you’ll drive Charlie Health’s national expansion by owning territory design, hiring strategy, and account assignment for our Outreach team, while also supporting planning needs across Community Engagement as part of the broader sales organization. This role is highly cross-functional, partnering closely with Outreach leadership and Talent Acquisition to determine where to hire, how many roles to open each month, and what types of Outreach reps are best suited for each market based on data and growth objectives.

You’ll also lead territory builds, support regional reshuffling, and work with the broader team to ensure accounts are assigned efficiently. As new roles become available, you’ll coordinate their release in a timely, strategic way to keep pace with company growth OKRs.

In addition to these responsibilities, you’ll support broader Growth Strategy initiatives related to market expansion, workforce planning, and operational efficiency across the Outreach organization. You’ll be given a high level of autonomy and responsibility, and we expect you to “think like an owner” in everything you do.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

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### Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits [here](https://www.charliehealth.com/careers/corporate).

Additional InformationThe total target base compensation for this role will be between $70,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $77,000 and $126,500 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

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