Subject Matter Expert - Service Desk at Kyndryl

You're a mid-level IT professional with at least 5 years of experience in a core IT area like desktop, network, applications, security, or IT management, skilled in navigating both infrastructure and applications, and business functions. **What makes it worth a look...** This full-time, on-site role at Kyndryl in Bangalore, Karnataka, India, focuses on delivering exceptional IT services and managing service desk operations. **You might be a good fit if you...** * Have 5+ years of experience in IT disciplines like desktop field services, network support, applications, security, or IT management. * Possess expertise in desktop, technical, and help desk support, incident management, and service improvement. * Have experience with SLA Management and Service Management. * Demonstrate strong customer service and customer communication skills.