Success Engineer (Global) at Metabase

This role is ideal for a technical professional with at least 3 years of experience who sits at the intersection of software engineering and data analysis. If you have a background in writing production code or managing infrastructure and databases, but you genuinely enjoy the "human" side of technical troubleshooting and customer success, this is a perfect match. The standout feature of this position is the highly flexible, async-first remote culture. You’ll be working in an environment where meetings are rare and output is valued over clock-watching. You will act as a peer to the customers—who are often engineers and analysts themselves—solving complex architectural problems and acting as a direct bridge to the product and engineering teams. **You might be a good fit if you...** * Have a high level of proficiency in SQL and deep experience with at least two of the following: web development, infrastructure management (AWS/Docker), or database administration. * Enjoy "working in public" and helping others navigate complex data implementation challenges. * Prefer a self-driven, asynchronous work environment where you manage your own schedule. * Want to work on an open-source product that has a massive, passionate user base.