Supervisor, Case Management (Long Term Care) at Centene

**Who this is for** Centene is looking for a Supervisor for their Case Management team, specializing in Long Term Care. This is a full-time, fully remote positi

Work type: remote

Location: Wichita-Kansas(67212) | Remote-KS | Hutchinson-Kansas(67501)

Salary: $75,300 – $135,400/yr

Type: Full-time

Summary

**Who this is for** Centene is looking for a Supervisor for their Case Management team, specializing in Long Term Care. This is a full-time, fully remote position open to candidates residing in or near specific Kansas counties. Experience with Medicaid Home and Community-Based Services (HCBS) waiver programs is preferred. **Key highlights** This supervisory role involves overseeing the care coordination team for long-term care members, ensuring quality and compliance with regulations. The supervisor will manage escalations, assign caseloads, provide guidance to team members, and monitor performance. **You might be a good fit if you...** - Hold a Bachelor's degree and 4+ years of related experience. - Have prior leadership or supervisory experience in case management or care coordination. - Are experienced with Medicaid HCBS waiver programs and specific populations. - Can effectively manage team performance, provide coaching, and facilitate high-quality care delivery.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Experience supporting Medicaid Home and Community-Based Services (HCBS) waiver programs, including populations such as physically disabled, brain injury, frail/elderly, and intellectually/developmentally disabled (I/DD) preferred. 

Prior leadership or supervisory experience in case management or care coordination preferred. 

Candidates residing in or near Marion, Reno, Harvey, Kingman, Sedgwick, Harper, or Sumner counties in Kansas are strongly preferred. This role is remote with up to 20% travel.

Position Purpose: Supervises the care coordination team that serves long-term care members to promote quality and efficacy of care management delivery. Supervises day-to-day escalations and care management issues related to members or providers.

• Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements


• Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs


• Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns


• Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers


• Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones


• Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care


• Assists with onboarding, hiring, and training long-term care management team members


• Leads and champions change within scope of responsibility


• Performs other duties as assigned.


• Complies with all policies and standards.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

License/Certification:

• For Iowa Plan Only: Bachelor's degree required and 4+ years of experience with populations served, or RN with 6+ years of experience with population served . required

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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