Supervisor, Service Recovery (Dublin) at Airbnb

You're a mid-level leader with 4-6 years of experience managing teams through high-pressure escalations, crisis management, or risk situations, comfortable making critical decisions with incomplete information. **What makes it worth a look...** Airbnb is hiring a full-time Service Recovery Supervisor in Dublin, Ireland, with an annual pay range of €60,000—€70,000 EUR. This role offers a chance to lead a team handling sensitive, time-critical escalations that materially impact trust on their platform. **You might be a good fit if you...** * Have proven experience in incident management within a fast-paced environment. * Can manage multiple complex cases simultaneously without compromising quality or judgment. * Possess exceptional written and verbal communication skills for executive-level reporting. * Have experience developing individuals into senior-caliber escalation specialists.