Supervisor, Service Recovery (Tokyo, Singapore, Seoul) at Airbnb

You're a resilient and skilled leader with 4-6+ years of experience managing teams through high-pressure escalations or crisis situations, capable of making sound judgments with incomplete information. **What makes it worth a look...** This full-time, on-site role is with Airbnb, focusing on critical escalations and serving as operational leadership for Service Recovery in Tokyo, Singapore, or Seoul. **You might be a good fit if you...** * Lead teams in crisis management or risk-related environments. * Manage multiple complex cases simultaneously under pressure. * Develop individuals into senior-calibre escalation or risk specialists. * Communicate effectively with executive audiences under tight timelines.