Support and Services Engineer at Verifiable

This role is ideal for a mid-level Salesforce professional with 3+ years of experience who bridges the gap between technical administration and customer success. It is designed for someone who already knows their way around Salesforce configuration (flows, permission sets, and reports) but wants to dive into the technical support and managed services side of a high-growth HealthTech startup. As a fully remote position at a fast-scaling Salesforce partner, this role offers high ownership and impact. You’ll be working with a prestigious client list (like Humana and Talkspace) in a "scrappy" environment where you handle everything from managed package upgrades to scoping new Statements of Work (SOWs). It is a unique hybrid of engineering, consulting, and technical support. **You might be a good fit if you...** * Have 3+ years of experience troubleshooting and configuring Salesforce in a post-go-live SaaS environment. * Are comfortable translating vague customer business needs into technical requirements and manageable solutions. * Enjoy the variety of managing multiple concurrent requests ranging from data imports to complex workflow automation. * Have (or are working toward) certifications like Salesforce Sales Cloud Consultant or Business Analyst.